Return & Refund Policy
At Linear Living, we want you to love everything you bring into your home. If a product isn't quite right for your space, we are here to help make the return process simple and seamless.
30-Day Return Window
We offer returns on eligible items within 30 days of the delivery date. To be eligible for a return, items must be:
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Unwashed, unused, and in their original condition.
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Accompanied by original tags and packaging.
Non-Returnable & Final Sale Items
For hygienic and safety reasons, certain items are non-returnable once opened or removed from original packaging:
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Opened bedding, bathrobes, or towel bundles that show signs of use or laundering.
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Final sale or clearance items (noted on product pages).
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Gift cards.
How to Initiate a Return
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Submit a Request: Email our team at support@linearliving.com with your order number, the item(s) you wish to return, and the reason for the return.
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Receive Your Shipping Label: Once approved, we will provide a prepaid return shipping label via email. A flat $6.95 return shipping fee will be deducted from your total refund amount.
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Pack & Ship: Securely pack the item in its original packaging, affix the label, and drop off the package at the designated carrier location.
Refunds & Processing Times
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Once your returned item is received and inspected at our warehouse, we will notify you of the approval or rejection of your refund.
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Approved refunds are processed back to your original payment method within 5–7 business days.
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Please note that original shipping charges are non-refundable.
Exchanges
The fastest way to ensure you get the item you want is to return the item you have and make a separate purchase for the new item once the return is accepted.
Damaged or Incorrect Items
If you receive a defective, damaged, or incorrect item, please notify us within 48 hours of delivery at support@linearliving.com with photos of the issue. We will arrange a replacement or full refund immediately at no extra cost to you.